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Topic ClosedSo who is a counter laminate expert?

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techntrek View Drop Down
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Direct Link To This Post Topic: So who is a counter laminate expert?
    Posted: 12 May 2014 at 10:37am
Amazing they are still using particle board.  I complained about it in 2010:
 
 
 
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Budward View Drop Down
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Direct Link To This Post Posted: 17 May 2014 at 2:06am
Update-   called FR about the counter issue and received a return call 24 hours later.
Not too bad of a response time, and frankly the way so many businesses seem not to care about their customers I'm surprised I even heard backSmile

Unfortunately they won't ship me the counter due to liability issues.

But- I checked with a local RV repair business and to my pleasant surprise I found they do FR warranty work even though they aren't a selling dealer for them!  5 miles away instead of 100+, that is a huge cost and time saver for me, especially since 2 round trips will be required!
FR also told me it would be about 2 weeks to get the countertop once they receive the claim.

And- since my family has spent in excess of $10,000 there on RV repairs I'm hoping they'll let me get access to the counter top before installation to pre-seal the edges to help prevent any water damage in the future.

$10,000 ?  Yes- my 85 yr old dad had 2 incidents in the last year with his motorhome before he reluctantly agreed to give it upEmbarrassed

BTW the place is Tony's RV in Lexington SC if anyone ever needs quality work done.  The work on dad's motorhome which involved fiberglass repair and painting was excellent, and I'm very picky about such thingsBig smile
2014 179
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Direct Link To This Post Posted: 29 May 2014 at 7:14pm
Well we found the source of the water that damages the counter this past week while camped in the Smokies-    the top left of the rear window had a gap where they cut the hole too big and then failed to caulk it....slopped caulk all over the bottom edge of the window and up the sides...skipped the top left corner!    I'm thinking someone spotted this issue when caulking and forgot to fix it properly. 
Believe it or not this was the first time we had been in the rain in the 6 weeks we've owned it..
I am highly disappointed in FR over their lack of QC.  Now I'm worried there is hidden damage in the wood paneling and framing in the back wall.   
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techntrek View Drop Down
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Direct Link To This Post Posted: 29 May 2014 at 10:12pm
That sucks.  At least the solution is fairly easy.  If they are calling for clear weather for a while I'd crank up the heat in the pod and leave that gap open as long as possible, to drive out the water.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Direct Link To This Post Posted: 29 May 2014 at 10:46pm
Originally posted by Budward


But- I checked with a local RV repair business and to my pleasant surprise I found they do FR warranty work even though they aren't a selling dealer for them!


I don't want to hijack your thread, but there is one point that most of us don't know.  When I had my 2010 R-Pod, there was no FR dealer in my area to do the lighting recall work.  I contacted Susan of FR, told her my tale of woe, and she arranged for our local RV dealer to be designated as one of their service centers.  This worked out well.  My point here is that although you don't have a local RF RV dealer, there is an alternative.  My dealer was happy to have the additional work for its service department.

Bob
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Direct Link To This Post Posted: 31 May 2014 at 6:55am
Originally posted by techntrek

That sucks.  At least the solution is fairly easy.  If they are calling for clear weather for a while I'd crank up the heat in the pod and leave that gap open as long as possible, to drive out the water.


Yup, gonna be parking it with the back facing the sun the next few weeks when I can.  It stays under a shed when not in use.
Thought about leaving the Fantastic on low with all windows shut to draw a small vacuum on the trailer too, that helps remove moisture.
My replacement counter top is on order and the dealer will check for any further water damage when he installs it.  I'm thinking of hole sawing an inspection port under the counter in the back wall to see how wet the insulation is, wood damage etc..    It will be hidden since it is on the back interior wall under the countertop, would seal it back up when done, or maybe leave it available just with a screwed on cover for future inspection.

From what I saw in some factory pics the front and rear are fiberglass batt rather than foam-  just what I would not want to get wet since it holds moistureCry
BTDT that with another RV already...
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