Warranty particulars as of Sept, '14 |
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Shadow
Newbie Joined: 17 Aug 2014 Location: Kanata, Ontario Online Status: Offline Posts: 24 |
Topic: Warranty particulars as of Sept, '14 Posted: 31 Oct 2014 at 8:05pm |
Hi:
We purchased our new 179 in August. And have been out a number of times since. However just used the "city water" input line for the first time last weekend.. It took us about 24 hrs to notice that the line was filling our clean water holding tank with enough pressure that once the tank was full the water was spurting back out of the tank fill spout with a lot of pressure. We took it into our dealer (Travel-Mor Ottawa) as soon as we got home. They couldn't find the problem on first inspection but decided to leave the city water line connected for a few hours as we had done in the campground. After watching it out for a few hours they realized that the check valve in the water pump was leaking allowing water to enter the tank. Once the id'd the problem they replaced the pump, no questions asked, under warranty. We had the trailer back in 48 hours. Excellent service and friendly too! And yes they had included the FR extended warranty in our package, and had pointed it out to us and recommended it when we were completing the sale. We purchased it within 10 days. We had purchased a used 151 from the same dealer 4 years ago and had nothing put exceptional service. Shirley and Carol
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S&C
2015 R-POD 179 2010 Toyota Highlander |
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9062 |
Posted: 28 Oct 2014 at 9:34am |
Have you tried calling the factory? Often they will allow exceptions and let you sign up long after the purchase.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9062 |
Posted: 28 Oct 2014 at 9:32am |
Just received our transfer confirmation in the mail yesterday for our Salem. 1 1/2 years left on our 6-year warranty, $50 transfer fee under our older contract. I'm not one to buy warranties but I would have to seriously consider this one next time we buy, between the all-inclusive coverage plus towing, etc.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Budward
Senior Member Joined: 21 Apr 2014 Location: SC/NC Online Status: Offline Posts: 438 |
Posted: 28 Oct 2014 at 5:08am |
I might have bought the $150 FR warranty- of course it was never mentioned by the dealer nor was there any notice of it in the paperwork.
It was months after purchase before I found out about it. Of course the paperwork packet had no owner's manual or anything on the Schwintek slide system either.... |
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2014 179
Towed by a 2015 Ford Transit Diesel Supervised by a German/Aussie mix and a Labradoodle! |
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fwunder
Senior Member Joined: 04 Oct 2013 Location: New Jersey Online Status: Offline Posts: 1676 |
Posted: 27 Oct 2014 at 9:28pm |
We just passed one year with our 2014 178.
We purchased Protective XtraRide extended warranty: Towable-New. Platinum plan. Pretty much bumper to bumper including slide out, appliances, AV, etc. 72 month term (6 years). $100.00 deductible. Can transfer upon sale for $75.00. Contract plan: $657.00 plus tax. fred
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2014 RPod 178 => MyMods and Buying Habits
2008 4Runner Limited 4.0-liter V6 Yes, those are wild ponies dining on grass while dumping tanks! |
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NormanHill
Groupie Joined: 30 Mar 2014 Online Status: Offline Posts: 49 |
Posted: 27 Oct 2014 at 9:21pm |
We caved to pressure and bought the Good Sam warranty/coverage/etc. haven't used it yet. Quite pricey. Some folks swear it's been useful. We did get one year of good Sam coverage with the purchase from camping world - disclosed as an owner of Good Sam.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9062 |
Posted: 24 Sep 2014 at 2:40pm |
Good info, thanks for the update.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Luv2Q
Senior Member Joined: 30 Aug 2014 Location: Central TX Online Status: Offline Posts: 309 |
Posted: 24 Sep 2014 at 1:15pm |
*** U P D A T E ***
Based on comments from several of you regarding the FR extended warranty (and recall that I was told that it's parts-only), I called Rodney at FR this morning. Long story short: For $150, your initial warranty is extended for an additional 12 months. Check is payable to Forest River. FR policy is that this be done within 10 days of purchase but, per Rodney, there often is a little wiggle room in that. (As many of you have pointed out, the dealer may not mention this policy.) Repairs under this warranty need to be done at an authorized FR repair center. You can buy this coverage through the dealer, or you can deal directly with FR. I'll be getting this! Thanks to all of you who have weighed in on this. If not for this forum, I'd have been left with the misunderstanding that it's a parts-only deal. (But, as TechnTrek observed, even that might be worth having when you see the prices of some of the gadgets in a Pod.) Regards, John
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John & Teri
Tundra 5.7L V8 / RP 180 E2 WDH / Integrated controller (POS) replaced by Tekonsha P3 |
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marwayne
Senior Member Joined: 25 Oct 2011 Location: Edmonton AB Can Online Status: Offline Posts: 1002 |
Posted: 23 Sep 2014 at 10:48pm |
I don't think your drip line is to short, I think it just popped out of the drip pan. I made my line longer and let it drip out under the pod.
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If you want something done right, do it yourself.
2011 RP172, 2016 Tundra 5.7 Litre, Ltd. |
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rcamper
Newbie Joined: 22 Sep 2014 Online Status: Offline Posts: 16 |
Posted: 23 Sep 2014 at 7:39pm |
just got my 178. check the back access panel of the frig drip line for condensation should come out of the back with a plug on it to keep heat from coming back into the frig. i know this because mine didn,t. the drip line was cut off to short so the drip stayed inside instead of going outside on the ground big problem if it leaks back inside the camper. the wholesaler i bought from never checked it out. fr said they are required to inspect the camper for 3 hours. unless your at the dealership watching for yourself they won't do it the evidence bears that fact. they like their customers to do the foot work with that warranty. my advice is put the pressure on them about problems that surface if you wait to long they will not want to deal with it
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gone camping
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