Surge protector installation

I just installed by Progressive Industries EMS HW30C.  Everything went as planned.  Turned on the power and display scrolled through the readings  showing no errors and the power came on.  Then the display started flashing 888.  Turned on the bypass and then off.  Just flashed 888.  Unplugged from the wall and tried again.  SP fires up and scrolls through the readings, no errors, then after about 15 sec the display flashes 888. 

I should say that the power in the pod is on and everything seems to work.  Any ideas.  Sent PI an email as well.   Should I keep it plugged in?

This is just a wild guess. However, I know it is important that the black object (current sensor) that the hot wire goes through must have the arrow pointed toward the middle of the surge protector. Is that the way you have it? Interesting error code of 888, as that is not in their error code list. Good luck. Someone on here will have the answer.

So more info from my first post. 

The unit will scroll through volts, amps and barley gets to 60 Hz before starts flashing the 888.  When I unplug from the wall, the unit starts, scrolls though v,a,h, and e-code, then after the time delay kicks on the power the it goes to the 888 just after 60 h shows up.  Always at the hertz.  Same happens if I switch on bypass, it'll go through v,a,h and then 888.

Have an email into PI.

Thanks
Jeff