R-pod Owners Forum Homepage

This site is free to use.
Donations benefit a non-profit Girls Softball organization

Forum Home Forum Home > R-pod Discussion Forums > Warranty, Service and Recall Bulletins
  New Posts New Posts RSS Feed: Cracked fiberglass
  FAQ FAQ  Forum Search   Calendar   Register Register  Login Login

Topic ClosedCracked fiberglass - Event Date: 10 Jun 2015
 Post Reply Post Reply Page  <123>
Author
Message
  Share Topic Share Topic  Topic Search Topic Search  Topic Options Topic Options
techntrek View Drop Down
Admin Group - pHp
Admin Group - pHp
Avatar

Joined: 29 Jul 2009
Location: MD
Online Status: Offline
Posts: 9059 		Direct Link To This Post Calendar Event: Cracked fiberglass
    Posted: 11 Jun 2015 at 2:45pm
Originally posted by Markie

I,m not sure what the process is to repair the fiberglass so even if the shell is repaired rather simply I'm concerned that if the cross member is not moved to the proper position the shell will crack again.

Markie
  
 
Which is why you should get FR involved to see if they will fix it properly.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
Back to Top
Leo B View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp
Avatar

Joined: 13 Jan 2012
Location: Lyndonville, VT
Online Status: Offline
Posts: 4512 		Direct Link To This Post Posted: 11 Jun 2015 at 6:25pm
Ditto, they may have dealt with this issue and know exactly what to do.
Leo & Melissa Bachand
2017 Ford F150
2021 Vista Cruiser 19 csk
Previously owned
2015 Rpod 179
2010 Rpod 171
Back to Top
Markie View Drop Down
Groupie
Groupie
Avatar

Joined: 22 Sep 2013
Location: Chambersburg PA
Online Status: Offline
Posts: 67 		Direct Link To This Post Posted: 11 Jun 2015 at 9:51pm
I sent pictures to the local dealer service adviser for his opinion of the defect and to submit a request to FR for assistance.  Now I wait to hear from them.  My fingers are crossed and I'm working on my prayer for tonight.  'll try to update this thread as I find out things along the way. Wish me luck .

Markie
Mark & Vicki
R-POD 178 & 2015 Silverado 5.3L
Weimeraner "Zeke"
Back to Top
techntrek View Drop Down
Admin Group - pHp
Admin Group - pHp
Avatar

Joined: 29 Jul 2009
Location: MD
Online Status: Offline
Posts: 9059 		Direct Link To This Post Posted: 11 Jun 2015 at 10:03pm
Prayer sent your way.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
Back to Top
Markie View Drop Down
Groupie
Groupie
Avatar

Joined: 22 Sep 2013
Location: Chambersburg PA
Online Status: Offline
Posts: 67 		Direct Link To This Post Posted: 25 Jun 2015 at 4:07pm
UPDATE!
I have an update for everyone on the issue of cracked fiberglass on our R-pod. I talked with Jessica Wiggin who is the warranty claim contact at Forest River. I sent her my pictures and she forwarded them to the engineering department to discuss and determine if they would make the repair. GOOD NEWS! I have an appointment at the Indiana plant to have the skin replaced at no charge. I will be taking "Our Pod" to the "R-pod" plant after the 4th of July weekend. It's a 500 mile trek but I'm elated they are going to take care of it. They couldn't tell me how long it would take but would likely be no more than 30 days.  When asked what would cause the crack I was told it may be a seam in the fiberglass although I thought the roof was  seamless.  It doesn't matter if they're going to take care of it for me. I also mentioned the ridge on the rear of the camper and they will address that as well while the skin is removed.  I will still be holding my breath until the unit is repaired and returned home to Pennsylvania. We have allot of camping to do yet this year. Standbye...more updates to come as we go though the process.
Mark & Vicki
R-POD 178 & 2015 Silverado 5.3L
Weimeraner "Zeke"
Back to Top
David and Danette View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp
Avatar

Joined: 24 Nov 2009
Online Status: Offline
Posts: 1218 		Direct Link To This Post Posted: 25 Jun 2015 at 5:25pm
  Good news! 
2018 Vista Cruiser 19BFD (2018-              
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
2014 Ram 1500 Quad cab


Back to Top
techntrek View Drop Down
Admin Group - pHp
Admin Group - pHp
Avatar

Joined: 29 Jul 2009
Location: MD
Online Status: Offline
Posts: 9059 		Direct Link To This Post Posted: 25 Jun 2015 at 6:01pm
yay!
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
Back to Top
Leo B View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp
Avatar

Joined: 13 Jan 2012
Location: Lyndonville, VT
Online Status: Offline
Posts: 4512 		Direct Link To This Post Posted: 25 Jun 2015 at 6:55pm
Glad to hear they are standing by their product and fixing it.
Leo & Melissa Bachand
2017 Ford F150
2021 Vista Cruiser 19 csk
Previously owned
2015 Rpod 179
2010 Rpod 171
Back to Top
2McPods View Drop Down
Groupie
Groupie
Avatar

Joined: 20 Aug 2014
Location: Pittsburgh,PA
Online Status: Offline
Posts: 67 		Direct Link To This Post Posted: 25 Jun 2015 at 7:06pm
That's awesome, we live near Pittsburgh Pa and we can get some terrible cold weather !! After reading this I checked my 171 and all is good, thank goodness.

Good Luck
Everything Happens 4 A Reason

Pat & Viki McCartney
2015 171 {2McPods}
2014 F150
Pittsburgh, Pa
Back to Top
Markie View Drop Down
Groupie
Groupie
Avatar

Joined: 22 Sep 2013
Location: Chambersburg PA
Online Status: Offline
Posts: 67 		Direct Link To This Post Posted: 04 Aug 2015 at 6:36pm
UPDATE!
We just returned from the Forrest River plant in Goshen Indiana after having our 2013 R178 fiberglass roof replaced. What a great experience. As you know by reading previous posts the fiber glass roof cracked and we weren't sure if Forrest river would standby their product and repair the problem or not. Well let me tell you...  our experience dealing with them was outstanding.  Jessica Wiggin and the  entire warranty department was a pleasure to work with. We not only got the roof replaced they went over the rig and fixed other issues we were having. Some issues a little to embarrasing to discuss in detail like the dent  shaped very much like a small tree located in the rear of the camper. (I'm not sure how that happened). But they also went through and checked lighting, replaced a seven-way electrical plug, reinstalled the slideout seal and a few other items at no charge.  The Pod looked like new when we picked it up.  Now that's how to run a company for return business.
When we dropped it off two weeks ago we got a tour of the plant from beginning to end. It was very interesting to see how everything goes together. The plant runs like a well oiled machine. At first it looks like chaos with everyone running around (yes I said running) but each had a job and it was more like choreographed chaos. At the end of the day though,  out comes twenty plus campers.
We just about have everything back in the camper and ready for a trip. Maybe this weekend we'll be out in the woods. Happy camping and many thanks to Forest River.
Mark & Vicki
R-POD 178 & 2015 Silverado 5.3L
Weimeraner "Zeke"
Back to Top
 Post Reply Post Reply Page  <123>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.64
Copyright ©2001-2009 Web Wiz