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TeeBrock View Drop Down
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Joined: 23 Mar 2017
Location: IA
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Posts: 40 		Direct Link To This Post Topic: NEED SUGGESTIONS TO DEAL W/ FOREST RIVER
    Posted: 08 Jun 2018 at 1:03pm
I have only started "yelling and ranting" this week after getting nowhere for one year of issues.
I am single, with 2 pets, no bathroom or converter as I keep a charger on the battery. 
Tee
and Sadie (Chocolate Lab)
2017.5 RP 180
2006 Kia Sorento
2002 BMW R1150RS
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TeeBrock View Drop Down
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Posts: 40 		Direct Link To This Post Posted: 08 Jun 2018 at 12:56pm
It's really in poor taste to assume that it was done on purpose. 
I wrote the email in "Word" format. 
It, then gives you the option to post in the original format or plain text.
It wasn't a conspiracy.....I'm not sure why you assume the worst....
Tee
and Sadie (Chocolate Lab)
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2006 Kia Sorento
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furpod View Drop Down
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Joined: 25 Jul 2011
Location: Central KY
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Posts: 6128 		Direct Link To This Post Posted: 08 Jun 2018 at 6:53am
Originally posted by TeeBrock

The text should have been posted once. I'm not sure why it appeared twice.


Since it was in two different formats, I am pretty it was done on purpose. As I said in the other thread, before it was deleted, I am sure you decided the larger font and multicolors was more dramatic.
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Joined: 03 Apr 2011
Location: Mayville, WI
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Posts: 1447 		Direct Link To This Post Posted: 08 Jun 2018 at 12:27am
Originally posted by TeeBrock

The dealer was listed in my post and they have given nothing but excuses. Not at all cooperative.


I am not surprised.  If you approached them like your initial post their response will be the minimum they have to do.  I worked with customer service folks from a number of industries and a common thread is they don't react positively to those who yell and rant.  If you did that with the dealer and FR on a previous trailer you used up any reserve of good will you may have had.

A previous poster asked why you bought a second trailer from them after problems with another.  Another question may be why did they sell you another.
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lostagain View Drop Down
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Posts: 2587 		Direct Link To This Post Posted: 07 Jun 2018 at 8:22pm
uhmmm? Tee, if you had a "different disaster" with the dealership, Cheyenne Camping Center, 9 months earlier, why did you go back to the same dealer to buy your Pod.  Are we missing something here?  Just wondering.
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TeeBrock View Drop Down
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Posts: 40 		Direct Link To This Post Posted: 07 Jun 2018 at 5:40pm
The text should have been posted once. I'm not sure why it appeared twice.
Tee
and Sadie (Chocolate Lab)
2017.5 RP 180
2006 Kia Sorento
2002 BMW R1150RS
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Joined: 23 Mar 2017
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Posts: 40 		Direct Link To This Post Posted: 07 Jun 2018 at 5:38pm
The dealer was listed in my post and they have given nothing but excuses. Not at all cooperative.
Tee
and Sadie (Chocolate Lab)
2017.5 RP 180
2006 Kia Sorento
2002 BMW R1150RS
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Posts: 40 		Direct Link To This Post Posted: 07 Jun 2018 at 5:36pm
I have always gone to the dealer first. They are less-than-happy to help.
Tee
and Sadie (Chocolate Lab)
2017.5 RP 180
2006 Kia Sorento
2002 BMW R1150RS
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lostagain View Drop Down
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Posts: 2587 		Direct Link To This Post Posted: 07 Jun 2018 at 5:23pm
It sounds like you are pretty angry from your posts.  And yes, most of the stuff is dealer prep that could be taken care of relatively quickly.  As for the tree damage, that's why you have insurance.  Let them decide, as Furpod suggested, decide how to deal with it.  They are in the business of adjusting claims and getting things fixed.  If the insurance company wants to total the trailer due to the tree damage, then the good side is that you don't have to deal with the dealer again, which, based on the tone of your posts, it seems you'd rather not do anyway.  If you have lost all confidence in the dealer, then lean on your insurance company to total the trailer.  It doesn't take much to declare a total loss given repair and transport costs.  Take the money and buy another trailer from a dealer whom you trust and with whom you can work.
Never leave footprints behind.
Fred & Maria Kearney
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Our Pod 172
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Direct Link To This Post Posted: 07 Jun 2018 at 5:16pm

Deleted duplicate posting & moved other posts here.
David
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