Outriggers Forest River parts

Originally posted by StephenH On mine, the sagging seemed to appear only on the slide side. I will keep watch on the door side though now that you mention it. My two home-built brackets which I bolted on so far seem to be working okay. I might order a set from FR and add them for further support.

FR says they have a new policy of no direct parts sales anymore.  You have to order them through any FR dealer (not just r-Pod dealers).  We recently bought seam tape and got the part info from the factory, but had to buy it from a dealer.  It's unfortunate as it caused delays due to double shipping, first to the dealer, then to you.  Thankfully, most parts are pretty ubiquitous and can be purchased from other sources.  Personally, I think it's a bad idea limiting parts sales in that manner, but all my calls to Mr. Buffett go unreturned.

thanks for the update All,  Wow! no parts directly from FR they are making it difficult to believe in this company,  not customer friendly at all.  I have reached out to FR as well,  will see if I have any luck.   Stephen  I too know of no R-Pod dealer in the area,  although there is suppose to be one in Apex,  D&H RV center?  If you do find a source of the outriggers  let me know I will also add them to my door side.  Interesting I have not heard of an issue with this side of the pod except on this forum but do believe an "ounce of prevention is worth a pound of cure"  so adding them on would be a good thing.  

What was the email address from which this information came? Since I have not been able to talk to Lacy, perhaps an email might get a response. I left another voice mail a couple of minutes ago asking for a call-back.

It seems like FR realized that there was a problem and addressed it (finally).