Brakes

You have indicated that the brakes have never worked since you have taken the trailer home.  Just what do you mean by has "never worked", how have you made that decision?  Also the dealer has indicated that your brakes work, how have they determined that?  There are many things that can cause the brakes not to work or work incorrectly.  Some of those things are the brake controller has not been setup or setup incorrectly, the TV wired incorrectly, the seven way plug is not working correctly, there is a break in either (+or-) wiring going to the brakes themselves, the brake shoes are adjusted incorrectly or the brakes or magnets just are not working.  With all that being said I would suggest that you ensure the brake controller is adjusted correctly.  You can go to "etrailer.com" and download an owners manual for your model of Tekonsha.  Then work through setting up the controller correctly through the power setting and gain setting.  I believe that you will find that the brake controller has not been set up correctly.  Hope this helps.

Thanks for the advice, will go though brake controller again. We tow 2 other trailers( 8 ft. and auto hauler) with controller and we feel the brakes. But not with the Pod. We have had at dealers 3 times for warranty issues since we bought it July 2020. It just gets a little frustrating. Thanks again for quick response.

+1  Interesting that with your two other trailers you feel the brakes engaging.  It is possible (this was the case with ours) that the brake shoes need to be manually adjusted 'in' so that they will indeed 'brake.'  Ours were so far out of adjustment that the star washer had to be turned quite a few times to bring the shoes in close enough so that they would barely touch the drum when wheel was turning.

I've been having brake issues myself, so I picked up one of these. Once the weather cools down some, I plan to use it to diagnose. It will at least allow me to tell if it's an issue in the Pod or in the brake controller. 

Try putting the Tekonsha in electric over hydraulic mode. The controller is measuring the resistance in the trailer brake circuit to decide if the trailer is connected or not. High resistance means it's disconnected. Electric over hydraulic brakes have higher resistance than the drum magnets
in standard trailer brakes which the controller incorrectly interprets as disconnected. The electric over hydraulic mode raises the threshold resistance when the controller throws the disconnected alarm to get rid of the false alarms. Otherwise the two modes work the same.