Floor raised up in 2018 roof 180

My husband Tony came to this forum often for advice. He passed away in 2021 and I’m trying to continue our camping adventures. So now I need advice. The floor in our 180 has raised up into basically a hump width wise from under the sink and stove (slide) across to under dinette. The slide drags so bad you can’t open it without bending the the bottom of cabinet. I took it to dealer and they seem to think they can fix it so I’m waiting for them to let me know if they really can and if they can tell what is happening. So I’m asking if anyone has had this problem and what they did about it. There is no extended warranty. Not sure I could make the case with Forest River about it. Any help or suggestions would be greatly appreciated!

Given the slide is scraping when coming in, it seems like a missing outrigger issue that is common on the R-Pod slide walls. Your slide wall is actually lower than it is supposed to be. Likely outside and under the slide there is no support to the wall where Forest River failed to add the proper outrigger metal supports. There are several threads on this forum on the outrigger issue if you use the search function. Others here can also speak to the issue. 

That is likely a bolt that secures the floor to the frame coming up through the sagging floor. 

You well may be able to make a case with Forest River. There is a real problem with sagging under The slideout which  they have acknowledged. Many of us have elected to deal with The problem by ourselves as they are slow as molasses, bat the squeaky wheel gets the grease. Open a case with them and stay on it. Search for sag in the forums