Outriggers and over torsioned axle

Just got my 2019 Rpod 190 back from factory. Was gone 5-6 weeks, Picked up at my home with flatbed semi, as it really was getting bad - Tire rubbing on fender on slide-out side fender. Driver hauled in back to Chicagoland w. big pickup truck. New floor, axle, and supports on slide out side. (I would call them brackets) my 2019 had a brown floor, now is white, kind of nice. Hoping all important systems will work, must have ben HUGE job to lift chassis, disconnect Everything from floor & re-install. There are some sloppy work areas, ie they didnt get plywood under bed screwed on, 1 piece stewed down crooked, 2nd piece wouldn't fit so, they didnt install any screws. Probably find other small issues that I will fix. I am just thankful they did all this for free & got back before I take a 6 week trip to Florida. I am impressed so far.. I'd post photos, but see an option to attach any? if anyone would like photos of anything, we could exchange email ID's, send me a msg. PS I am 2nd owner.

+1 on the congrats. Great job getting them to take care of that for you! 

Thank you for your update - really appreciate it. I finally heard back from FR Dec. 20 after submitting photos and hounding them since Sept. They said it’s on the list. I have a 2018 - 180 and they said in Dec. that they were only bringing 179s back to the factory at that time. They will get back to me with a service agreement after she hears they can start bringing 180s back.

Sorry for the confusion on the Dates. It was picked up my a flatbed on Dec 1, 2022. And was delivered back yesterday (Dec 12) 6 weeks exactly. The pickup was delayed a few weeks because Rpod / Forrest River dropped the ball on my paperwork. The lady (Tina) that was helping me left the company. The new contact, is Michelle. All were very helpful, although I felt the need to remind them a few times checking for updates. Zach is the Service coordinators in the shop doing repairs & was VERY good with updates. The truckers/shippers (Star Fleet) were also GREAT guys. 

Congrats, I had similar experience. Although sometimes it was hard to get a call back. In the end, I got the same new floor in the newer whiteish color which I love! They also sealed the roof & replaced the rusted stabilizer jacks at all 4 corners!