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U.S. Rpod Owners 2009-2010 models: PLEASE READ

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kymooses View Drop Down
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Post Options Post Options   Quote kymooses Quote  Post ReplyReply Direct Link To This Post Topic: U.S. Rpod Owners 2009-2010 models: PLEASE READ
    Posted: 30 May 2012 at 8:46am
Originally posted by rpodcamper.com

 
This is the Official How to do a recall.  In no place does it mention Facebook.  Also it is putting the burden on the owner to contact Forest River.  How many owners do not know about the Facebook page or care about it.  My Rpod is one of the ones that are affected but it now has a different Address then when I purchased it in 2009.  BUT IF Forest River pulls the DMV records they would have the updated address.  How many others will fall through the cracks?
 
If it weren't for these forums how many others would have fallen through those same cracks?
 
A majority of people now who know about this recall likely read about it on one of the forums or via facebook.  It's just a fast way for them to pass along information to large number of owners at once.
 
 
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Post Options Post Options   Quote gmandual Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 11:59pm
Originally posted by rpodcamper.com

Originally posted by gmandual

Originally posted by rpodcamper.com

 
This is the Official How to do a recall.  In no place does it mention Facebook.  Also it is putting the burden on the owner to contact Forest River.  How many owners do not know about the Facebook page or care about it.  My Rpod is one of the ones that are affected but it now has a different Address then when I purchased it in 2009.  BUT IF Forest River pulls the DMV records they would have the updated address.  How many others will fall through the cracks?
 
Facebook isn't considered an official notification method.  Think they are doing it  for public relation reasons.  But bet using facebook will just have 573.6 bite them.
Just have to wait for NHTSA to assign the official ODI # associated with the recall, and should be able to get the official information direct from NHTSA and will know what accepted remedy plan and notification method is.   But if I remember correctly per 49 CFR 573.8 they have to send notices out to registered owners in state DMV records, unless someone (maybe same guy who had tape measure) decides the trailer isn't a motor vehicle and doesn't have to use DMV records. sigh.....   But won't know for sure untill we see the official recall posting from NHTSA.
 
 
 
 
Are you telling me me I don't need to register the Trailer?  I have a tape measure :) Sorry I just could not resist.  My other Camper I do not need toregister as It is a truck Camper and sits on the truck.
 
Guess I should have said "unless guy at FR in charge of tape measure decides trailer isn't a motor vehicle",  or "same guy who thought axle width doesn't count in a trailers width....' (but you get the idea.)   After all the conversations I have had will all parties involved, nothing would surprise me at this point.  
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Post Options Post Options   Quote rpodcamper.com Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 11:49pm
Originally posted by gmandual

Originally posted by rpodcamper.com

 
This is the Official How to do a recall.  In no place does it mention Facebook.  Also it is putting the burden on the owner to contact Forest River.  How many owners do not know about the Facebook page or care about it.  My Rpod is one of the ones that are affected but it now has a different Address then when I purchased it in 2009.  BUT IF Forest River pulls the DMV records they would have the updated address.  How many others will fall through the cracks?
 
Facebook isn't considered an official notification method.  Think they are doing it  for public relation reasons.  But bet using facebook will just have 573.6 bite them.
Just have to wait for NHTSA to assign the official ODI # associated with the recall, and should be able to get the official information direct from NHTSA and will know what accepted remedy plan and notification method is.   But if I remember correctly per 49 CFR 573.8 they have to send notices out to registered owners in state DMV records, unless someone (maybe same guy who had tape measure) decides the trailer isn't a motor vehicle and doesn't have to use DMV records. sigh.....   But won't know for sure untill we see the official recall posting from NHTSA.
 
 
 
 
Are you telling me me I don't need to register the Trailer?  I have a tape measure :) Sorry I just could not resist.  My other Camper I do not need toregister as It is a truck Camper and sits on the truck.
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Post Options Post Options   Quote rpodcamper.com Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 11:47pm
I will know how they get the address that they send the notices to as I have access to both.  As Long as your Trailer is registered Bill-GA you should receive a notice in the mail but Forest River has not yet been issued the ODI # yet from NHTSA.  Forest River needs approval on everything from the envolope they will be mailing the notice in to the actual letter they will be sending.  it can take upwards of 30 days before they start mailing.  Hold off send your contact information 
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Post Options Post Options   Quote gmandual Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 11:36pm
Originally posted by rpodcamper.com

 
This is the Official How to do a recall.  In no place does it mention Facebook.  Also it is putting the burden on the owner to contact Forest River.  How many owners do not know about the Facebook page or care about it.  My Rpod is one of the ones that are affected but it now has a different Address then when I purchased it in 2009.  BUT IF Forest River pulls the DMV records they would have the updated address.  How many others will fall through the cracks?
 
Facebook isn't considered an official notification method.  Think they are doing it  for public relation reasons.  But bet using facebook will just have 573.6 bite them.
Just have to wait for NHTSA to assign the official ODI # associated with the recall, and should be able to get the official information direct from NHTSA and will know what accepted remedy plan and notification method is.   But if I remember correctly per 49 CFR 573.8 they have to send notices out to registered owners in state DMV records, unless someone (maybe same guy who had tape measure) decides the trailer isn't a motor vehicle and doesn't have to use DMV records. sigh.....   But won't know for sure untill we see the official recall posting from NHTSA.
 
 
 
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Post Options Post Options   Quote Bill-GA Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 11:28pm
My R-Pod is in scope of the recall as well.  I purchased mine privately from someone in Georgia who had moved from Florida. What's the chance of me getting a notice !?

I have been thinking about this lately and decided I need to send a copy of my GEORGIA registration with VIN (maybe title too) to Forest River in a U.S. Postal Certified letter saying please register me for the recall. This only costs $3-$4 and is a permanent record via tracking ID. Keep a copy of letter and USPS receipt - it has tracking ID.

If I get no response, then I might go with a Registered letter with a return receipt acknowledgement.
Bill & Bev
13 yr old dachshund 'Elsa'
2010 RP-176T (tent & slide-out)
2011 Toyota Tundra 2WD TV
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Post Options Post Options   Quote rpodcamper.com Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 10:42pm
 
This is the Official How to do a recall.  In no place does it mention Facebook.  Also it is putting the burden on the owner to contact Forest River.  How many owners do not know about the Facebook page or care about it.  My Rpod is one of the ones that are affected but it now has a different Address then when I purchased it in 2009.  BUT IF Forest River pulls the DMV records they would have the updated address.  How many others will fall through the cracks?
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Post Options Post Options   Quote rpodcamper.com Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 10:37pm

Owner notification is to be initiated within a reasonable amount of time after the manufacturer first

determines the defect or noncompliance condition. Although this time varies according to the nature

of the recall and the population affected, notification usually occurs within 30 days.

49 U.S.C. § 30119 describes the notification requirements to purchasers and dealers for motor

vehicles, tires, and items of motor vehicle equipment. Note that for motor vehicles, notification is to

be made to registered owners determined from state motor vehicle registration records, augmented

with corporate records. Notifications to purchasers are by first class mail. Notifications to dealers

and NHTSA are to be by certified mail. However, dealers may be notified by other, more

expeditious means. In accordance with Chapter 301 of Title 49 U.S.C., all safety recall campaigns

are to be conducted throughout the United States, Guam, the Northern Mariana Islands, the Virgin

Islands, American Samoa, and Puerto Rico.

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Post Options Post Options   Quote rpodcamper.com Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 10:33pm
From the NHTSA Requirements on what Forest River Must Do

Defect and Noncompliance Notification to Purchasers

When a manufacturer has decided that a defect or a noncompliance exists in vehicles or items of

motor vehicle equipment of its manufacture or import, the manufacturer is also required to notify

owners, purchasers, and dealers. [49 U.S.C. § 30119]

The following minimal information must be provided: (1) a clear description of the defect; (2) an

evaluation of the risk to motor vehicle safety; (3) a statement of the measures to be taken to obtain

the remedy; (4) a statement that the defect/noncompliance will be remedied without charge; (5) a

statement of the earliest date on which the defect/noncompliance will be remedied; and (6) a

description of the procedure to be followed by the recipient of the notification in informing NHTSA

whenever a manufacturer, distributor, or dealer fails to or is unable to remedy without charge such

defect or failure to comply.

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Post Options Post Options   Quote kymooses Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2012 at 9:37pm
Kristin has posted some of the starting information on the recall process on the Rpod FB page.
 
Check it out....
 
 
 
Rpod by Forest River Ok.. Here we go.. ORIGINAL owners. You will be receiving a letter in the mail w/instructions. The letter will be mailed to the address you registered your rpod with. You will need that letter to make an appointment for the recall work at your dealer. Once you make appointment, dealers can/will order recall kits.
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  • Rpod by Forest River ‎2nd Owners & Relocated (since purchase) owners. I will post email address and ALL of the VIN's associated with this recall tomorrow. If your serial # or VIN is within those #'s. We will ask that you email us AFTER June 8th with your current & correct contact information.
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