Warranty particulars as of Sept, '14 |
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kymooses
Senior Member Joined: 01 Aug 2010 Location: Louisville, Ky Online Status: Offline Posts: 1807 |
Topic: Warranty particulars as of Sept, '14 Posted: 23 Sep 2014 at 7:29pm |
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The paperwork for the warranty says it needs to be sent in within 10 days or purchase. But I've seen a lot of times where the warranty lady extends that for people who have never heard of it or didn't hear about it until later. Coming up on your 1 year, I'm not sure about that though. Protection Plan Department 1803 Century Drive Goshen Indiana 46528 |
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Outbound
podders Helping podders - pHp Joined: 19 Nov 2009 Location: Oshawa, Ontario Online Status: Offline Posts: 767 |
Posted: 23 Sep 2014 at 6:33pm | |
You should be able to buy the warranty through your dealer. But, you can also buy it through Forest River. There should be information in the package with your owner's manual, and you'll have 30 days to send it in. There will also be information from the appliance manufacturers on warranties they offer. I do suggest that you take a good look at Forest Rivers' second-year warranty - I think its a great deal, and I know many others around here do too. The other warranties (including dealer warranties)... well, make sure that you know what you're getting into - they might be right for you, they might not. But, its a great idea to contact Forest River ahead of time and ask. Check out the Contacts thread (its in the Reviews and General Information forum). -edit- One caution: Forest River does not have a staffed call centre filled with agents ready to take your call. They've got two overworked people who do their best to answer the questions as they come in. It will take a business day or two (maybe three) to get back to you.
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Craig :: 2009 RP171 towed by a 2017 F150
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fwunder
Senior Member Joined: 04 Oct 2013 Location: New Jersey Online Status: Offline Posts: 1676 |
Posted: 23 Sep 2014 at 4:36pm | |
So do you purchase the extended warranty from the dealer or directly from Forrest River?
Is there a cutoff time to purchase? Does anyone have a Forrest River contact? Our one year anniversary is coming up in a few weeks. I too have never been a big fan of extended warranties, but after dropping my iPhone (shattering screen which I repaired myself...ughhh) and buying a new $$$ home fridge cuz bad GE compressor after 5 years, I'm starting to rethink the extended warranty thing. They just don't make like they used too. Remember those old refrigerators that lasted 25+ years and those 1980's iPhones! ;) Thanks! fred
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2014 RPod 178 => MyMods and Buying Habits
2008 4Runner Limited 4.0-liter V6 Yes, those are wild ponies dining on grass while dumping tanks! |
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kymooses
Senior Member Joined: 01 Aug 2010 Location: Louisville, Ky Online Status: Offline Posts: 1807 |
Posted: 23 Sep 2014 at 3:40pm | |
yuh, that get's brought up a lot as why that little sheet gets left out accidentally.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 23 Sep 2014 at 1:02pm | |
And often we've read here that dealers only mention/push the more-expensive add-on warranties that are backed by private companies. Which I can understand, they make money off of them.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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kymooses
Senior Member Joined: 01 Aug 2010 Location: Louisville, Ky Online Status: Offline Posts: 1807 |
Posted: 23 Sep 2014 at 9:14am | |
it extends the initial 12 month warranty, it does not mention that it is only "parts" and it goes on to mention that repairs must be made by authorized Forest River repair centers etc. i've never seen anyone complain who has bought and used it that it only covers parts but then again not many people know about it. it's an often times lost piece of paper from dealers.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 23 Sep 2014 at 8:04am | |
Yup, especially the one they put in the pods.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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2McPods
Groupie Joined: 20 Aug 2014 Location: Pittsburgh,PA Online Status: Offline Posts: 67 |
Posted: 23 Sep 2014 at 7:00am | |
We also purchased $150 extended warranty after pricing the frig. Unbelievable what that thing costs!!
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Everything Happens 4 A Reason
Pat & Viki McCartney 2015 171 {2McPods} 2014 F150 Pittsburgh, Pa |
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Luv2Q
Senior Member Joined: 30 Aug 2014 Location: Central TX Online Status: Offline Posts: 309 |
Posted: 22 Sep 2014 at 10:54pm | |
When I first read this, I thought "Well heck, if the dang fridge breaks, I'll just go buy a new one rather than fool around with repairs." Then I went over to Amazon and priced some RV fridges like Dometic & Norcold. Quite an eye-opener. They're proud of those things, aren't they? Makes the $150 parts warranty look pretty good! Thanks, Doug. John
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John & Teri
Tundra 5.7L V8 / RP 180 E2 WDH / Integrated controller (POS) replaced by Tekonsha P3 |
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 22 Sep 2014 at 10:15pm | |
I never buy extended warranties, but I did buy the $150 2nd year warranty for the pod. The parts, especially for the imported fridge, can be way more than labor.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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