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Topic Closeddealer service
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Mountainpod View Drop Down
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Joined: 08 Jul 2015
Location: Colorado
Online Status: Offline
Posts: 8 		Direct Link To This Post Topic: dealer service
    Posted: 14 Aug 2015 at 9:30pm
This is exactly what happened to us. We were made to feel like second class citizens when we asked for warranty repair. Love our rpod, but this is ridiculous.  Hard to recommend product or dealers to our friends that are interested in purchasing.
Mitch & Cindy
2008 Toyota 4 Runner
Rpod 179
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HuronSailor View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp
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Joined: 10 Jun 2009
Location: Owosso MI
Online Status: Offline
Posts: 704 		Direct Link To This Post Posted: 15 Aug 2015 at 7:37am
Post a dealer review on this forum. Spread the bad word. I have the satisfaction of knowing I've cost my local dealer at least one rpod sale when someone from this forum PM'd me about my experience with them. They ended up going to a different dealer. 
.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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techntrek View Drop Down
Admin Group - pHp
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Joined: 29 Jul 2009
Location: MD
Online Status: Offline
Posts: 9059 		Direct Link To This Post Posted: 16 Aug 2015 at 9:08pm
Yup, the reviews here work - good and bad.  My dealer's service department proved to be incompetent (after I gave them a 2nd chance at a different repair), and my review about my experiences have kept some people from using them for service.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Camper Bob View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp


Joined: 26 Sep 2011
Location: Portland Oregon
Online Status: Offline
Posts: 913 		Direct Link To This Post Posted: 17 Aug 2015 at 9:48am
Again, I suggest a dealer rating forum of some type. This is a perfect example of a dealer that needs to be put on notice. I have had issues with my own dealer, and finally took my Pod to Camping World. Without any fuss or bother they diagnosed a problem with my hot water heater and fixed it under warranty. Safe Travels.
Camper Bob and Camper Sue
Gracie the Wonder Dog (12 LB. Mini Dachshund)
2013 Rpod 171HRE(ORPod)
2016 Lance 1685
2015 Nissan Pathfinder
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HuronSailor View Drop Down
podders Helping podders - pHp
podders Helping podders - pHp
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Joined: 10 Jun 2009
Location: Owosso MI
Online Status: Offline
Posts: 704 		Direct Link To This Post Posted: 17 Aug 2015 at 10:41am
How about this new Facebook group?

https://www.facebook.com/groups/740581369404638/

If it gets too inflammatory we'll take it down.
.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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bearclaw68 View Drop Down
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Joined: 03 Oct 2014
Location: Modesto Ca.
Online Status: Offline
Posts: 45 		Direct Link To This Post Posted: 17 Aug 2015 at 11:53am
Just returned from Alaska with a whole host of problems. Have dealer appt tomorrow. Not looking forward to it.
John and Dolly
09 Tacoma 4x4
RP 179
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