How to contact FR warranty?!?

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   I bought the 2nd year warranty from FR even though I almost never buy extended warranties.

There was a problem in that FR lost my application and check. When I followed up, I spoke with Rhonda Yoder at FR and she was super. She straightened our the problem right away. Her direct number (and she works in the warranty department) is 574-534-3167.

Good Luck

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Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Topic: How to contact FR warranty?!? Posted: 22 Oct 2009 at 2:26pm
	I bought the 2nd year warranty from FR even though I almost never buy extended warranties. There was a problem in that FR lost my application and check. When I followed up, I spoke with Rhonda Yoder at FR and she was super. She straightened our the problem right away. Her direct number (and she works in the warranty department) is 574-534-3167. Good Luck

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Posted: 22 Oct 2009 at 1:37pm
	Good luck with susan, hubbie had to get mad to get results.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Posted: 22 Oct 2009 at 1:34pm
	Has anyone bought the 4-5 year warranty? I was thinking about the one extra year. I am not a fan of extended warranties. I have done a lot of reading about them, and I gathered that there are a lot of loopholes involved that can keep you from getting your money's worth. Any ideas? Pepperpod

Tusten Traveler Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 22 Jul 2009 Location: Catskills NY Online Status: Offline Posts: 235	Posted: 22 Oct 2009 at 12:46pm
	Hmmmm- now that I thought about this issue again, you might be talking about the 4-5 year extended warranty which, we were told, we had 30 days after purchase to buy with a discount. That company is "Interstate Star RV" and their number is 800-942-0400.
	John and Linda One 14 lb Cockapoo 2010 RPod 174

Tusten Traveler Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 22 Jul 2009 Location: Catskills NY Online Status: Offline Posts: 235	Posted: 22 Oct 2009 at 12:34pm
	Tsunami- The person we were given to speak to at Forest River is with the Surveyor line which also includes the RPod. Her name is Susan. I will send you a personal message with her full name, number and email. Good luck...hope that helps.
	John and Linda One 14 lb Cockapoo 2010 RPod 174

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Posted: 21 Oct 2009 at 4:33pm
	I think you have a legitimate concern and you might approach Jeff couch with it. I'm sure he has more pull with Forest River than any of us. I'm also sure Warren Buffet would like to know about it since Forest River is owned by Berkshire Hathaway. Certainly no way to run a company. And they wonder why Elkhart Indiana and the RV industry is in dire straights.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest Group	Posted: 21 Oct 2009 at 4:13pm
	Anyone have any idea on how to contact Forest River to get 2nd Year extended warranty?!? There is supposedly only a ten day period after purchase when you can get the extended warrant at a discount. But no one is ever there to talk to. Couch's RV gave me the FR number for the warranty request...I have been calling for the last four days, and no one is EVER in their offices! I asked for call-backs and no one has ever called back. I called the main office and they transferred to several other people....all of them are also never in the office and also never call back. I finally got ahold of Josie who is the head of that department...she just gave me the run-around. I asked when would be the best time to try to call one of the FR reps. She said she had no idea when it would be a good time!!!! I am now worried that if FR is not capable of being there to accept more money from me... what happens if I actually need warranty service?