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Topic Closed2015 Fridge Model and Product Number

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Tibof View Drop Down
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Direct Link To This Post Topic: 2015 Fridge Model and Product Number
    Posted: 06 Aug 2019 at 3:56pm
Complicated story, but trying to help son and his family who are on the road with 2015 Pod Forest River Edition and having an issue with the fridge beeping.  It is due to the door latch issue.  Dometic says they are replacing these latches but instructs him to go to dealer.  He's  on the road and wants to make arrangement ahead to be sure the part is there.  Buuuut, the model and product tag on the fridge can't be found.  Dometic says it can be anywhere, even on the top!  Without it, no part number is possible.  But dometic can't identify the part number without it, even though there's a TSB apparently.  I am guessing it is a model RM 8501 (it's a three way), but not certain.  If you have a 2015 Pod and have access to it, I would greatly appreciate the fridge model number, serial number, and any other numbers.  Dometic referenced a "product number".  I am grateful for your help.
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wooleeman View Drop Down
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Direct Link To This Post Posted: 06 Aug 2019 at 4:36pm
My fridge beeped because excessive moisture found its way into the light switch at the latch.  To alleviate the problem when I was on the road I just disconnected the wire at that switch.  When I got home I moved the switch, dryed it out and use dielectric grease to keep out the moisture in the future. There is a YouTube video to illustrate the repair.
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Direct Link To This Post Posted: 06 Aug 2019 at 5:26pm
We have a 2015 179
Our refrigerator has been replaced, but I am sure the model is the same
Our refrigerator is definitely a RM-8501
The type is C40110
The product number is 00921712883
The serial number is 80800080
These numbers were on a sicker inside the refrigerator on the bottom right corner
I hope this helps
Good lck
Vann

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Direct Link To This Post Posted: 06 Aug 2019 at 6:31pm
+1 to what Pod People said. The ID on ours was on the back wall behind the produce compartment.
bp
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Direct Link To This Post Posted: 07 Aug 2019 at 12:22pm
Many thanks for the kind, quick replies.

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Direct Link To This Post Posted: 08 Aug 2019 at 1:06pm
GlueGuy really helped.  Found the fridge data tag behind the crisper.  The only one to have the part is Forest River.  They (as they are inclined to do) want a mere $239.00 for it (plus shipping).  In Canda it is $75 and UK $58.  Larceny!
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Direct Link To This Post Posted: 08 Aug 2019 at 1:07pm
GlueGuy really helped.  Found the fridge data tag behind the crisper.  The only one to have the part is Forest River.  They (as they are inclined to do) want a mere $239.00 for it (plus shipping).  In Canda it is $75 and UK $58.  Larceny! DIY fix had better work of buzzer gets drilled.

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Direct Link To This Post Posted: 08 Aug 2019 at 1:23pm
Just discovered that FR gave me a price for the fridge door!  Go figure.

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Direct Link To This Post Posted: 15 Aug 2019 at 2:38pm
While I've been very frank with my criticism of companies that have poor customer support, I make it a practice to be equally outspoken with praise where it seems deserved.  Dometic in my experience, is first rate.  
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