dealer service |
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Mountainpod
Newbie Joined: 08 Jul 2015 Location: Colorado Online Status: Offline Posts: 8 |
Topic: dealer service Posted: 14 Aug 2015 at 9:30pm |
This is exactly what happened to us. We were made to feel like second class citizens when we asked for warranty repair. Love our rpod, but this is ridiculous. Hard to recommend product or dealers to our friends that are interested in purchasing.
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Mitch & Cindy
2008 Toyota 4 Runner Rpod 179 |
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HuronSailor
podders Helping podders - pHp Joined: 10 Jun 2009 Location: Owosso MI Online Status: Offline Posts: 704 |
Posted: 15 Aug 2015 at 7:37am |
Post a dealer review on this forum. Spread the bad word. I have the satisfaction of knowing I've cost my local dealer at least one rpod sale when someone from this forum PM'd me about my experience with them. They ended up going to a different dealer.
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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 16 Aug 2015 at 9:08pm |
Yup, the reviews here work - good and bad. My dealer's service department proved to be incompetent (after I gave them a 2nd chance at a different repair), and my review about my experiences have kept some people from using them for service.
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Camper Bob
podders Helping podders - pHp Joined: 26 Sep 2011 Location: Portland Oregon Online Status: Offline Posts: 913 |
Posted: 17 Aug 2015 at 9:48am |
Again, I suggest a dealer rating forum of some type. This is a perfect example of a dealer that needs to be put on notice. I have had issues with my own dealer, and finally took my Pod to Camping World. Without any fuss or bother they diagnosed a problem with my hot water heater and fixed it under warranty. Safe Travels.
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Camper Bob and Camper Sue
Gracie the Wonder Dog (12 LB. Mini Dachshund) 2013 Rpod 171HRE(ORPod) 2016 Lance 1685 2015 Nissan Pathfinder |
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HuronSailor
podders Helping podders - pHp Joined: 10 Jun 2009 Location: Owosso MI Online Status: Offline Posts: 704 |
Posted: 17 Aug 2015 at 10:41am |
How about this new Facebook group?
https://www.facebook.com/groups/740581369404638/ If it gets too inflammatory we'll take it down.
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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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bearclaw68
Groupie Joined: 03 Oct 2014 Location: Modesto Ca. Online Status: Offline Posts: 45 |
Posted: 17 Aug 2015 at 11:53am |
Just returned from Alaska with a whole host of problems. Have dealer appt tomorrow. Not looking forward to it.
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John and Dolly
09 Tacoma 4x4 RP 179 |
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