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Picked up a 2019 179 (couple concerning items..)

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Topic: Picked up a 2019 179 (couple concerning items..)

Posted By: Pete_PDX
Subject: Picked up a 2019 179 (couple concerning items..)
Date Posted: 04 Jul 2018 at 4:35pm

So I have a question...

I purchased a new rpod 179 from a dealer in Ohio, I live in Oregon. I just got home and I'm noticing a few things..

1. The toilet leaks.

2. The retaining screws for the blinds in the kitch are ripped out of the wall (nobody has touched them), I have a hard time believing the "jiggled loose" on my road trip.

3. The rubber gasket inside the rpod that is near the top of the slide-out "shifts", it is loose.

How do I get these items fixed if I'm so far from where I purchased the rpod?

Thanks,

-Pete

Replies:

Posted By: Happy Tripping
Date Posted: 04 Jul 2018 at 6:56pm

Originally posted by Pete_PDX

So I have a question...

I purchased a new rpod 179 from a dealer in Ohio, ...How do I get these items fixed if I'm so far from where I purchased the rpod?

If it's Couch's, call them ASAP and tell them. My limited experience with them persuades me that they will help you out by finding someone fairly close to you to look at it under the Forest River warranty. If bought from someone else ... ? - Maybe it will require you to work the phones.

Posted By: Pete_PDX
Date Posted: 05 Jul 2018 at 1:12am

Originally posted by Happy Tripping

Yeah, it's Jeff Couch's. I'll call them tomorrow and let them know what's up.

Posted By: Happy Tripping
Date Posted: 05 Jul 2018 at 3:48pm

Please get back to us as to how you were treated by Couch. Warranty work is pretty important and a big criticism of Couch, and others like them, is that warranty work will be hard to arrange.

My experience (once) was that they would find a place that would do the work, but it might be an hour's drive down the road. I accepted that, considering the $$ I saved.

Posted By: Tars Tarkas
Date Posted: 05 Jul 2018 at 4:12pm

Forest River highly recommends you buy locally for exactly this kind of situation. Couch's can save you a lot of money on the front end, but cost a lot of time and money on the back end.

None of your problems are very serious and they don't have to be done by an RPod dealer or under warranty. Warranty work is nice, of course, but even buying your Pod locally can mean a 4 hour round trip to the dealer for service and leaving your Pod for a week or two or six. There may be other local shops that will do this kind of work. That's the other side of paying thousands less for your trailer. And you can always do it yourself.

I hope you find a warranty solution, but the point of view of most local shops is going to be that you want to eat your cake and have it too if you want things done under warranty.

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2010 176
FJ Cruiser

Posted By: David and Danette
Date Posted: 06 Jul 2018 at 5:03pm

We bought our rpod from Couch's RV and had our rpod serviced under warranty at Camping World in Florida.

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2018 Vista Cruiser 19BFD (2018-
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
2014 Ram 1500 Quad cab

Posted By: Pete_PDX
Date Posted: 07 Jul 2018 at 2:52pm

I have already contacted Couch's RV. They want pictures and they'll start a warranty on the 179.

So, I just got done taking pictures and I figured I would share. I'm authentically curious about this. I learned that it's not the toilet leaking, rather, when you shower, water gets behind the toilet and leaks through the floor. Here are some pics...

http://imgur.com/a/Pt7lO0P - https://imgur.com/a/Pt7lO0P

Can you guys take a look? If you have a 179, would you mind peeking behind your toilet to see if the caulk goes all the way back?

Posted By: David and Danette
Date Posted: 07 Jul 2018 at 6:24pm

I would say that it is warranty problem and take it to a dealer that will take care of it under warranty and have them check for any damage from the leaking water. I still recommend Camping World if there is one close to home. We had very good experience in Florida with the Camping World near our home.

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2018 Vista Cruiser 19BFD (2018-
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
2014 Ram 1500 Quad cab

Posted By: Pete_PDX
Date Posted: 07 Jul 2018 at 6:25pm

Yeah I've supplied the images to Couch's.

Thanks for the camping world suggestion.

Posted By: Ben Herman
Date Posted: 07 Jul 2018 at 7:54pm

I have a 179 and something doesn't look right to me. I had to pull my toilet this spring to replace the flush valve (it hadn't been winterized properly, didn't realize it until after I'd purchased it used). There wasn't any caulk around the toilet, nor did I caulk it when I replaced it. No leaks.

Hard to tell from the photo, but almost looks to me like the leak is coming from around the floor drain, not from the toilet (I could be wrong). If its the toilet, I wonder if its just not set properly. Could be as simple as seeing if the toilet bolts are too loose (there are white plastic caps covering the bolts on each side of the toilet base), or maybe the toilet is just not sitting right. If so, it should be possible to loosen and remove the bolts and see if the gasket is seated properly in the toilet flange (should be able to do that without removing the water supply to the toilet).

Posted By: Pete_PDX
Date Posted: 19 Sep 2018 at 5:05pm

Well for those interested, the warranty process was too much of a PITA to move forward with so I decided to fix it myself. The problem was, the toilet flange was not sealed to the wetbath floor, and thus, water could simply pour right through....

Here's a pic of my fix:

http://imgur.com/a/n8x99Ih - http://imgur.com/a/n8x99Ih

Posted By: Kahonu37
Date Posted: 06 Feb 2019 at 6:15am

We recently purchased the RPOD 179 2018, what type of sealant did you use to seal flange? How did you discover the leak? How did you gain access? Great photos.

Posted By: Billy Bob
Date Posted: 06 Feb 2019 at 9:39am

+1 to Camping World for warranty work...I bought mine in Wyoming 10 hours away and the local camping world has been very good getting the warranty work done.

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2019 RPOD 190
2017 Chev Colorado 4 X 4
Yellow Lab and English Springer Spaniel