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RV-Max Sherman Tx helped me out!!

Printed From: R-pod Owners Forum
Category: R-pod Discussion Forums
Forum Name: Dealer Reviews and Comments
Forum Discription: Let everyone know how well your dealer treated you...
URL: http://www.rpod-owners.com/forum_posts.asp?TID=5839
Printed Date: 20 May 2024 at 5:11pm
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Topic: RV-Max Sherman Tx helped me out!!
Posted By: samiam2
Subject: RV-Max Sherman Tx helped me out!!
Date Posted: 17 Feb 2015 at 2:55pm
These guys are great!!! I bought my R-Pod 179 in another state. While towing it back to Texas, I ran into an issue with door popping open and swing back again trailer while going down the road. I started called dealers that were on the route home. RV-Max was the "ONLY" place that would help me, and gave advice over phone until I could get there. I was stressed out and pushing the speed limited trying to make it before closing. I arrived at RV-Max 15mins after closing time, but Gran in service and couple other employees stayed to wait for me. I was so relieved and very happy. Gran came outside, looked at the trailer and said: "Easy Fix" come back in a couple days to pick it up. RV-MAX employees are very friendly, helpful and always smiling. I live in Austin Tx. I just took my trailer back to RV-Max in Sherman TX for warranty work because of the awesome customer service, and smiling faces!!



Replies:
Posted By: funks
Date Posted: 17 Feb 2015 at 4:26pm
We had the same problem with our 179 driving down I-5 in California. We fix the problem but we also swing the hand rail across the door before moving down the road.  This way your covered.  
Happy Camping Smile


Posted By: samiam2
Date Posted: 17 Feb 2015 at 4:52pm
My door was out of alignment, that's why it was popping open. I now swing the handrail across the door when traveling.
I dropped my trailer off yesterday morning at 8am at RV-MAX for some warranty work and a cool mod they are doing. (Pics will be posted after completion). I had to scrap ice off trailer door to get inside. Gran said: they didn't think I'd show up because of the bad weather. I said: I told you I'd be here, and I'm not going to let a little ice and rain stop me! He smiled and laughed, before he had his cup of coffee!!!
Now I'm, sitting and counting mins till I get my pod back. I have another camping trip planned.


Posted By: Pod4Two
Date Posted: 21 Feb 2015 at 11:55pm
We've been over there too , Gwen is really nice 

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Ina & Philip Kennedy
2011 -177
2014 GMC Z71 4x4



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