Couch RV Nation review |
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Steve Canyon
Newbie Joined: 17 Jul 2020 Location: FLORIDA Online Status: Offline Posts: 8 |
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Topic: Couch RV Nation review Posted: 18 Aug 2020 at 9:32am |
Maybe you can fix some of those thing yourself as I had to. My bathroom fan has never worked and it's a 2020 190. I will have an electrican friend of mine see what he can do with it. You can also hire an mobile machanic, then pay him and send in the receipt to the warrenty dept. They do honor those, at least that's what the say.
Steve |
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Steve
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Britcampers
Newbie Joined: 24 May 2020 Location: VA Online Status: Offline Posts: 4 |
Post Options Quote Reply Posted: 17 Aug 2020 at 9:24pm |
I wish the 176t was available locally. After having the first camping trip i am going to have to fix several other issues as even my local camping world is so busy selling new units i have been warned of at two months waiting time for them to even look at a warranty issue.
Not only has Couch RV nation failed to get my awning fixed on the mount by fixing an led strip on the mount but also failed to to notice the top of the towny section is not even fastened to the frame. At least i only got a little wet before duck tape came to the rescue. I guess this year is not a good year to be buying a camper as the shoddy workmanship from forest river demonstrates from my tent replacement they are not checking work before sending it out.
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StephenH
podders Helping podders - pHp Joined: 29 Nov 2015 Location: Wake Forest, NC Online Status: Offline Posts: 6288 |
Post Options Quote Reply Posted: 17 Aug 2020 at 7:27pm |
A lot of sales people will seem to be very helpful before the purchase. It is after the purchase that matters. Once the customer signs the papers, he/she becomes a stranger to the sales person who is off trying to earn his/her next commission.
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StephenH
Happy is the man that findeth wisdom,... ouR escaPOD mods Former RPod 179 Current Cherokee Grey Wolf 24 JS |
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Steve Canyon
Newbie Joined: 17 Jul 2020 Location: FLORIDA Online Status: Offline Posts: 8 |
Post Options Quote Reply Posted: 17 Aug 2020 at 3:28pm |
I also got a great price, but for me, it wasen't worth it. In addition, when you buy local, you'll get much better service.
But, as they say, "To each his own". Thankks for the reply, Steve |
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Steve
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mjlrpod
Senior Member Joined: 27 Sep 2016 Location: Massachusetts Online Status: Offline Posts: 1214 |
Post Options Quote Reply Posted: 17 Aug 2020 at 2:59pm |
I was camping this weekend and someone asked to see the 195 (with mask on). They said they called couch and got a great price quote, and that they were very helpful on the phone. Not that it means much, but that's what they said. They are purchasing a unit.
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2017.5 Rp-172
2020 R-pod 195 2015 Frontier sv 4.0L 6cyl I'll be rpodding |
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offgrid
Senior Member Joined: 23 Jul 2018 Online Status: Offline Posts: 5290 |
Post Options Quote Reply Posted: 17 Aug 2020 at 7:31am |
Yikes! Sounds like if you do buy from that guy its safer to complain by phone rather than in person.....
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1994 Chinook Concourse
1995 RV6A Experimental Aircraft 2015 Rpod 179 - sold |
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mcarter
podders Helping podders - pHp Joined: 07 Apr 2016 Location: Greenbrier, TN Online Status: Offline Posts: 3419 |
Post Options Quote Reply Posted: 16 Aug 2020 at 4:07pm |
Obviously Mr. Couch's anger management classes weren't effective after his aggravated assault conviction. I wouldn't buy anything from RV Nation.
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Mike Carter
2015 178 " I had the right to remain silent, I just didn't have the ability." |
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Steve Canyon
Newbie Joined: 17 Jul 2020 Location: FLORIDA Online Status: Offline Posts: 8 |
Post Options Quote Reply Posted: 16 Aug 2020 at 3:49pm |
I bought a 2020 R-Poio from Florid 190 from Couch. I drove up to Ohio from Florida and picked it upon April 1, 2020.
My experience with them was awful.They blame Covid on everything! I checked ahead in order to make sure everything was 10-4 before leaving home.I wanted to make sure the camper was ready to use the first night.The salsman said, "You have my promise, it will be ready". When I arrived they hooked it up to my Tacoma an had a maintenance guy do a very quick demostration. Then after 45 minutes of the usual come on sales pitch, I was on my way. After 3 hours on I75 south, I stopped at a rest stop to check out the camper and to my surprise, it was still winterised and nothing had been done to have ready, except the propame was filled. In addition, it had a few maintenance issues, like the refridgerator on-off switch was inop. After I got home (stayed in a Hampton Inn) and called Couch the salesman became very angry and hung up! I was very polite with him, but firm on my complaints. Then after and few more calls I got Mr. Couch himself and he cussed me out and hung up! I ended up fixing the refridgerator switch myself, but still had other issues. Take my advise: COUCH is a place to avoid!! Period. As one writer said, buy local. In addition, when you buy local and need warrenty work they will take care of local buyers. Yep, I learned a good lesson and just passing it on. Steve from Flagler Beach |
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Steve
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Rlbccb
Newbie Joined: 20 May 2020 Location: Asheville, NC Online Status: Offline Posts: 7 |
Post Options Quote Reply Posted: 12 Aug 2020 at 9:53am |
I purchased our 2021 196 from Couch and had it delivered to North Carolina from their place in Ohio. Was it a perfect experience, no. Are there items they should have addressed before delivery, yes. I am hands on so the minor things have been dealt with. We are staying in the TT for the next several months and have been in it since July. So far only major issue is the need to add a slide-out awning/topper. I would buy from them again.
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2019 Colorado 4x4, 2021 R-Pod 196
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StephenH
podders Helping podders - pHp Joined: 29 Nov 2015 Location: Wake Forest, NC Online Status: Offline Posts: 6288 |
Post Options Quote Reply Posted: 12 Aug 2020 at 9:20am |
That is why Forest River advises to buy local. You saved money at the expense of service.
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StephenH
Happy is the man that findeth wisdom,... ouR escaPOD mods Former RPod 179 Current Cherokee Grey Wolf 24 JS |
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