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Couch RV Nation review

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Steve Canyon View Drop Down
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Post Options Post Options   Quote Steve Canyon Quote  Post ReplyReply Direct Link To This Post Topic: Couch RV Nation review
    Posted: 18 Aug 2020 at 9:32am
Maybe you can fix some of those thing yourself as I had to. My bathroom fan has never worked and it's a 2020 190. I will have an electrican friend of mine see what he can do with it. You can also hire an mobile machanic, then pay him and send in the receipt to the warrenty dept. They do honor those, at least that's what the say.
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Britcampers View Drop Down
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Post Options Post Options   Quote Britcampers Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2020 at 9:24pm
I wish the 176t was available locally. After having the first camping trip i am going to have to fix several other issues as even my local camping world is so busy selling new units i have been warned of at two months waiting time for them to even look at a warranty issue.  
Not only has Couch RV nation failed to get my awning fixed on the mount by fixing an led strip on the mount but also failed to to notice the top of the towny section is not even fastened to the frame.  At least i only got a little wet before duck tape came to the rescue. 

I guess this year is not a good year to be buying a camper as the shoddy workmanship from forest river demonstrates from my tent replacement they are not checking work before sending it out. 
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StephenH View Drop Down
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Post Options Post Options   Quote StephenH Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2020 at 7:27pm
A lot of sales people will seem to be very helpful before the purchase. It is after the purchase that matters. Once the customer signs the papers, he/she becomes a stranger to the sales person who is off trying to earn his/her next commission.
StephenH
Happy is the man that findeth wisdom,...

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Steve Canyon View Drop Down
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Post Options Post Options   Quote Steve Canyon Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2020 at 3:28pm
I also got a great price, but for me, it wasen't worth it. In addition, when you buy local, you'll get much better service.
But, as they say, "To each his own".
Thankks for the reply,
Steve
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Post Options Post Options   Quote mjlrpod Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2020 at 2:59pm
I was camping this weekend and someone asked to see the 195 (with mask on). They said they called couch and got a great price quote, and that they were very helpful on the phone. Not that it means much, but that's what they said. They are purchasing a unit. 
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2020 R-pod 195
2015 Frontier sv 4.0L 6cyl
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offgrid View Drop Down
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Post Options Post Options   Quote offgrid Quote  Post ReplyReply Direct Link To This Post Posted: 17 Aug 2020 at 7:31am
Originally posted by mcarter

Obviously Mr. Couch's anger management classes weren't effective after his aggravated assault conviction. I wouldn't buy anything from RV Nation.

Yikes! Sounds like if you do buy from that guy its safer to complain by phone rather than in person.....Star
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mcarter View Drop Down
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Post Options Post Options   Quote mcarter Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2020 at 4:07pm
Obviously Mr. Couch's anger management classes weren't effective after his aggravated assault conviction. I wouldn't buy anything from RV Nation.
Mike Carter
2015 178
" I had the right to remain silent, I just didn't have the ability."
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Steve Canyon View Drop Down
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Post Options Post Options   Quote Steve Canyon Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2020 at 3:49pm
I bought a 2020 R-Poio from Florid 190 from Couch. I drove up to Ohio from Florida and picked it upon April 1, 2020.
My experience with them was awful.They blame Covid on everything!
I checked ahead in order to make sure everything was 10-4 before leaving home.I wanted to make sure the camper was ready to use the first night.The salsman said, "You have my promise, it will be ready".
When I arrived they hooked it up to my Tacoma an had a maintenance guy do a very quick demostration. Then after 45 minutes of the usual come on sales pitch, I was on my way.
After 3 hours on I75 south, I stopped at a rest stop to check out the camper and to my surprise, it was still winterised and nothing had been done to have ready, except the propame was filled.
In addition, it had a few maintenance issues, like the refridgerator on-off switch was inop.
After I got home (stayed in a Hampton Inn) and called Couch the salesman became very angry and hung up!
I was very polite with him, but firm on my complaints. Then after and few more calls I got Mr. Couch himself and he cussed me out and hung up!
I ended up fixing the refridgerator switch myself, but still had other issues.
Take my advise: COUCH is a place to avoid!! Period. As one writer said, buy local. In addition, when you buy local and need warrenty work they will take care of local buyers.
Yep, I learned a good lesson and just passing it on.
Steve from Flagler Beach
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Post Options Post Options   Quote Rlbccb Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2020 at 9:53am
I purchased our 2021 196 from Couch and had it delivered to North Carolina from their place in Ohio. Was it a perfect experience, no. Are there items they should have addressed before delivery, yes. I am hands on so the minor things have been dealt with. We are staying in the TT for the next several months and have been in it since July. So far only major issue is the need to add a slide-out awning/topper. I would buy from them again.
2019 Colorado 4x4, 2021 R-Pod 196
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StephenH View Drop Down
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Post Options Post Options   Quote StephenH Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2020 at 9:20am
That is why Forest River advises to buy local. You saved money at the expense of service.
StephenH
Happy is the man that findeth wisdom,...

ouR escaPOD mods
Former RPod 179
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